EW-Rugged

Specifications

Warranty 1 Year Limited Warranty
Weight Capacity 350 lbs
Fully Assembled No
Number of Wheels 3 Wheels
FWD or RWD Rear Wheel Drive
Max Passengers 1
Airline Approved No
Seat Dimenstions (LxWxH) N/A
Type of Seat Comfort Bicycle Seat
Type of Battery Lithium
Overall Width 25"
Overall Height 32" - 38"
Overall Length 72"
Armrests No
Scooter Weight 52 lbs
Shipping Method FedEx Ground
Top Speed (Up To) 20 mph
Distance (Up To) 30+ miles
Light(s) Headlight, Battery Operated Rear Light
Turning Radius N/A
Braking Type Hand Brakes
Left Hand Control Option No
Horn Yes
Incline Capability N/A
Ground Clearance N/A
Suspension Front Shocks
Type of Tires Tube Tires
Battery Charger 36 volt offboard
Speed Control Variable Throttle
Basket No
Forward/Reverse No
Throttle Type Twist
Alarm No
Front Tire Size 26" x 1.95"
Cell Phone Holder No
Usb Port No
Voltage 36 volts
Motor Wattage 350 watt
Motor Type Rear Hub Motor
Storage N/A
Extras Rear Cargo Rack, Front & Rear Fenders

Warranty

Models Included

EW-Supreme, EW-Step Thru, EW-Rugged.

Five Year Limited Warranty

Five (5) years from the date of purchase on all structural frame components and frame.

One Year Limited Warranty

One (1) Year from the date of purchase, if any part or component of the bike is found upon examination to be defective in material and/or workmanship, it will be replaced at BAM Power Bike’s discretion. Parts included are the battery, motor, throttle, controller, LCD display, wiring, derailleur, hardware, wheel hubs, rims, pedals, kickstand, handlebar components and any other parts mutually agreed to of failed due to a manufacturing defect or quality issue.

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WARRANTY EXCEPTIONS AND EXCLUSIONS

Service and Labor Costs

Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase is always required for warranty service. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim.

Consumable Items

Consumable items which may need replacing due to normal wear and tear like tires, tubes, lights, chains, upholstery and seating, brakes and brake pads, cables, fuses, buttons, shrouds and covers.

Damage, Accidental Damage and Misuse

Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other than normal, extreme riding, modifications and alterations.

Second Hand Owners and Reselling

No warranty will be offered or honored for second hand owners. The warranty is exclusively offered to the original purchaser.

HOW TO MAKE A WARRANTY CLAIM

Initiating A Warranty Claim

To initiate a warranty claim, please contact Ewheels service department by calling 888-571-2845, or by email at “Service@ewheelsdealers.com”. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels.

Returning Faulty Parts

Do not return faulty parts to Ewheels without prior consent. A request for a return authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.

SHIPPING DAMAGE AND SHIPPING POLICIES

Shipping Damage

In the event shipping damage occurs, it must be reported and addressed in a timely manner. Shipping damage claims are time sensitive and cannot be delayed. In the event the packaging is extremely damaged and the bike is beyond repair, please refuse the shipment, and contact Ewheels for further steps. 

Shipping – Domestic

When applicable, part costs will be covered under warranty, and all warranty items will be shipped via FedEx Ground. Shipping fees will be at the expense of the purchaser.

Shipping – International

When applicable, parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the original purchaser. International and offshore end-users must contact Ewheels directly to initiate the warranty process.

*Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded*

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Returns

If you are not 100% satisfied with your purchase for any reason, contact JHR Electric Transports LLC DBA EWheels on 888-305-0881 and speak with a Customer Service Representative. Please note you must start the Return Process within 14 Calendar Days after you receive the product. If it has gone beyond that period, we cannot accept a Return.

The product must be intact and have no form of damage, and a photo of the condition of the product on each side must be provided. If these prerequisites are met, we will authorize the Return. You are responsible for the all Product Shipping costs, as well as a 20% Restocking fee.

Once the product has been received back at our warehouse and has been inspected, we will issue a refund minus the Shipping and Restocking fees within 3-5 Business days.

Customer must have original packaging to start the return process.

$1,299.00

Free Shipping

Quick Specs

Weight Capacity

Weight Capacity
350 lbs

Top Speed

Top Speed
20 mph

Operating Range

Operating Range
30+ miles

Scooter Weight

E-bike Weight
52 lbs

Electronic Speed Control

Electronic Speed Control
Variable Throttle

Do you have any questions about this product?
We are here to help!

Phone Number 888-571-2845

SKU: N/A Category:

This product is not a medical device and is not intended to assist, treat, diagnose, or alleviate any medical condition or disability.